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3819 Meeks Drive, Orange, TX 77632
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Privacy Policy

Terrace Vine Apartments Privacy Policy
Effective date: November 8, 2026

Terrace Vine Apartments, managed by QRH MGMT, LLC ("we," "us," or "our"), respects your privacy. This policy explains what information we collect when you visit www.terracevineapts.com, contact us, schedule a tour, apply, or text us, and how we use and protect it.

We do not sell your personal information. We do not use it for spam or automated decision-making. By using this website, you agree to this policy.

Information we collect
We collect only the information you choose to give us, plus basic technical data from your browser.

  • Contact and tour requests: name, phone number, email address, preferred move-in date, and your message.
  • Text messages: your mobile number and the content of messages you send us.
  • Rental applications: information needed to evaluate an application, such as identity, contact, employment, income, rental history, and pet details. Applications are processed through our screening and application partners.
  • Referrals: the name and contact details of a friend you refer, provided by you.
  • Technical data: IP address, browser type, device type, pages visited, and referring site, collected automatically through cookies and similar tools.

How we use your information
We use your information only to run our community and respond to you:

  • Answer your questions and schedule tours.
  • Process and evaluate rental applications.
  • Communicate with current residents about their lease, maintenance, and community notices.
  • Keep the website working, secure, and easy to use.
  • Meet legal, tax, and fair housing obligations.

How we share your information
We do not sell, rent, or trade your personal information. We share it only in these cases:

  • Service providers that help us operate, such as our website host, property management software, messaging service, and application and screening partners. They may use your information only to provide services to us.
  • Consumer reporting agencies, when you apply and authorize a background, credit, or rental history check. These checks follow the Fair Credit Reporting Act.
  • Legal requirements, when required by law, court order, or to protect the safety of residents, staff, or property.
  • Business transfers, if the property is sold or management changes, subject to this policy.

Cookies and third-party services
Our website uses cookies and tools such as Google Tag Manager to keep the site working and understand how visitors use it. Some pages link to or embed outside services, including Google Maps, Google reviews, Facebook, our application and pet screening partners, and our resident messaging service.
Those services have their own privacy policies, and we are not responsible for their practices. You can block or delete cookies in your browser settings; some site features may not work without them. See our Cookie Policy for more detail.

Text messages and email
If you text us or give us your mobile number, we may text you about your inquiry, tour, application, or residency. We do not send unsolicited marketing texts without your consent, and we do not use automated or bulk messaging for non-resdients.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with any third party.

  • Reply STOP to any text to opt out. Reply HELP for help.
  • Message and data rates may apply. Message frequency varies.
  • To stop emails, reply and ask us to remove you, or contact us below.

Data security and retention
We use reasonable administrative, technical, and physical safeguards to protect your information. No website or transmission over the internet is completely secure, so we cannot guarantee absolute security.
We keep information only as long as needed for the purposes above or as required by law. Application and lease records are kept for the periods required by federal and Texas law, then securely deleted or destroyed.

Your privacy rights
You may contact us at any time to:

  • Ask what personal information we hold about you.
  • Correct information that is wrong.
  • Ask us to delete your information, unless we must keep it by law or for an active lease.
  • Opt out of texts or emails.

Depending on where you live, including under the Texas Data Privacy and Security Act, you may have additional rights. We will respond within 45 days and will not treat you differently for using these rights. If we deny a request, you may appeal by replying to our decision, and you may contact the Texas Attorney General if you have concerns.

Children, fair housing, and accessibility
Children: This website is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has sent us information, contact us and we will delete it.

Fair housing: Terrace Vine Apartments is an Equal Housing Opportunity provider. We do not use personal information to discriminate based on race, color, religion, sex, national origin, familial status, disability, or any other protected status.

Accessibility: If you need this policy in another format, contact us and we will help.

Changes and contact us
We may update this policy from time to time. The effective date at the top shows when it last changed.
Questions or privacy requests:

Terrace Vine Apartments
QRH MGMT, LLC
3819 Meeks Drive,
Orange, TX 77632
Phone: 409-886-5273
Text: 409-202-6042
Email: Manager@TerraceVineApts.com